Social Norms
Social norms action with informed and engaged societies
Social Norms
After nearly 28 years, The Communication Initiative (The CI) Global is entering a new chapter. Following a period of transition, the global website has been transferred to the University of the Witwatersrand (Wits) in South Africa, where it will be administered by the Social and Behaviour Change Communication Division. Wits' commitment to social change and justice makes it a trusted steward for The CI's legacy and future.
 
Co-founder Victoria Martin is pleased to see this work continue under Wits' leadership. Victoria knows that co-founder Warren Feek (1953–2024) would have felt deep pride in The CI Global's Africa-led direction.
 
We honour the team and partners who sustained The CI for decades. Meanwhile, La Iniciativa de Comunicación (CILA) continues independently at cila.comminitcila.com and is linked with The CI Global site.
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CQI Experiences: Case Studies from Latin America

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This publication presents six examples of organisations in Latin America that used Continuous Quality Improvement (CQI) to improve the quality of their services. The cases describe the process managers used to plan, implement, and follow up their CQI initiative, and the resulting improvements in service quality. This book can be used as a resource for those interested in increasing their understanding of CQI and introducing CQI in health organisations and facilities. Available in English and Spanish.

Publications are free of charge to people in Africa, Asia, and Latin America. Funds received from sales in North America, Western Europe, Japan, and Australia support reprinting and distribution of our publications in 180 countries.

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